FAQ

We curate contemporary Scandinavian-inspired furniture and home accessories that blend clean lines with functional elegance. Our collection includes space-saving solutions like 2-seater sofas, modular pieces from our Le Grand Air series, and carefully selected home accents that embody minimalist Nordic design.

We believe in flexible living spaces, so all our items are available individually. This allows you to mix and match our 2-seater, 3-seater, and 4-seater sofas with armchairs, benches and side tables to create your perfect configuration.

Absolutely! Many of our pieces, particularly our 2-seater sofas and modular furniture, are designed with space efficiency in mind. The clean lines and multi-functional nature of Scandinavian design make our collection ideal for compact urban living.

We accept all major credit cards including Visa, MasterCard and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your security.

Your security is paramount. We use industry-standard SSL encryption for all transactions and never store your full payment details on our servers.

We process orders quickly to ensure fast delivery. Please contact us immediately at [email protected] if you need to make changes, and we’ll do our best to accommodate your request before dispatch.

We proudly offer global delivery to most countries, excluding certain remote areas and parts of Asia. Our logistics network ensures your furniture arrives safely wherever you call home.

We offer two carefully considered shipping methods:

Standard Shipping (£12.95): Via DHL or FedEx with 10-15 business day delivery after 1-2 day processing.
Free Shipping: For orders over £50 via EMS with 15-25 business day delivery after processing.

Each piece is hand-checked by our Manchester team and packed with protective materials designed specifically for furniture transport. We pay special attention to preserving the clean lines and premium materials of your items.

Yes, all deliveries require a signature to ensure secure receipt. Our carriers will provide tracking information so you can plan accordingly.

We offer a 15-day return policy from the delivery date. Please contact our design-savvy customer service team at [email protected] to initiate a return. Items must be in original, unused condition with all packaging.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service and retaining your receipt until the return is complete.

Once we receive your returned item, refunds are processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment provider.

Our Manchester-based team is available via email at [email protected]. We typically respond within 24 hours on business days.

Our customer service team is available Monday-Friday, 9:00 AM to 5:00 PM GMT. Emails received outside these hours will be answered the next business day.

You can visit us at our Manchester showroom:
Gubi Furni Sales
17 Oxford St
Manchester, GB M3M 8OA